Privacy Policy

Welcome to Family Assistant AI (operated by Family Filter AI, "we," "our," or "us"). We operate the website getfamilyassistant.com (the "Service").

Your privacy and the security of your family's data are our absolute priorities. Unlike traditional AI tools that request blanket access to your personal accounts, our Service is built on a strict forwarding-only architecture. This policy details exactly how we handle, process, and protect your information.

1. Information We Collect

We only collect information that is strictly necessary to provide the Service. Because we prioritize data minimization, our collection is limited to the following:

• Account Credentials: When you register, we use Google Sign-In to securely verify your identity and create your account. This provides secure access without creating or storing a new password on our servers.
• User-Forwarded Content: We create a dedicated inbound email address for you (yourname@inbox.getfamilyassistant.com). We collect and process only the emails, newsletters, PDF attachments, school schedules, or photos of flyers that you explicitly and voluntarily forward to this address.
• Basic Contact Information: We collect your primary email address associated with your account setup to deliver your daily morning briefings.

2. What We Explicitly DO NOT Collect

To maintain a rock-solid security boundary for your digital life, our system is designed with zero internal discovery capabilities:

• No Inbox Access: We do not read, crawl, index, or scan your personal Gmail or any other personal email inbox.
• No Unrelated Data Harvesting: We do not have programmatic access to view your personal correspondence, bank details, passwords, or messages. Our AI cannot see anything unless you consciously forward it to your dedicated assistant address.

3. How We Use Your Data

We use the information you forward to us exclusively to run the Service:

• To parse, extract, and analyze school event dates, deadlines, uniform requirements, and homework tasks from your forwarded documents.
• To compile and generate your consolidated daily morning brief.
• To distribute your morning brief to your designated recipient email address.

We never sell, rent, or monetize your data or your children's data to third parties or advertisers.

4. Data Protection, Encryption, and Security

We implement industry-standard technical measures to safeguard your information:

• Encryption in Transit and at Rest: All data passing between your device, your email client, and our Service is encrypted using secure HTTPS/TLS protocols. Stored data is kept safe using bank-grade AES-256 encryption.
• Clean Room Processing: Forwarded assets are processed programmatically by our AI architecture to extract schedules and text. Once the data points are extracted into your daily schedule summary, raw source files are systematically purged according to strict retention timelines.
• AI Training Protections: We enforce a strict zero-training policy. Your family's schedules, documents, and personal details are never used to train public or foundational third-party AI models.

5. Third-Party Subprocessors

To deliver high-fidelity AI summaries, we securely transmit the text content of your forwarded emails to trusted data processors (such as infrastructure hosts and encrypted text-parsing APIs).

All subprocessors are bound by strict contractual data-protection terms that align with this policy, ensuring they process data with zero data-retention for model-training purposes.

6. Retention and Deletion

We only keep your personal data for as long as your account remains active to populate your daily schedule interface.

• Account Deletion: You can request total deletion of your account and all associated briefing history at any time by contacting us.
• Immediate Removal: Upon account termination, all stored schedules, active forwarding routes, and credentials are permanently purged from our database within 30 days.

7. Legal Compliance (GDPR & UK Data Protection)

We operate in compliance with the UK Data Protection Act, the Information Commissioner's Office (ICO) regulations, and the General Data Protection Regulation (GDPR). If you are a UK or EU resident, you hold the following rights:

• The right to access the personal data we hold about you.
• The right to request the correction of inaccurate information.
• The right to request the total erasure of your data ("the right to be forgotten").
• The right to withdraw your processing consent at any time.

8. Contact Us

If you have any questions regarding this Privacy Policy, our data isolation architecture, or wish to exercise your data rights, please contact us at:

Family Filter AI Privacy Operations Team
Email: toby.stafford@gmail.com